Welcome to Blumpie!

We understand that buying an Apple device especially a pre-owned one can come with many questions. That’s why we created this detailed FAQ section to give you complete peace of mind. Everything here is transparent, honest, and written with your comfort in mind.
About Blumpie
What is Blumpie?

Blumpie is an online store specializing in selling authentic Apple devices - both new and used - like iPhones, MacBooks, iPads, AirPods, and selected original accessories.

Why choose Blumpie?

We focus on quality, trust, and value. Every device is thoroughly inspected, comes with a 30-day local warranty, and fast support.

Authenticity
Are all the devices original?

Yes, all devices are 100% original, imported from Europe, and carefully inspected before listing.

How can I verify authenticity?

We provide detailed specs for each device, along with documentation. You can also verify the serial number through Apple’s official site.

Are the used devices in good condition?

Absolutely. Every used device is tested (battery, screen, performance) and categorized as “Very Good,” “Good,” or “Like New.”

warranty
Is there a warranty?

Yes, we offer a 30-day local warranty covering technical defects (excluding breakage or misuse).

Delivery
How long does delivery take in Egypt?

We deliver across Egypt within 2–5 business days via trusted courier services.

Cash on Delivery
Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery, along with bank transfers and online payment (Visa/Mastercard).

Return
Can I return a device?

Yes, you can request a return within 14 days of receipt if there's a technical issue or the device remains unopened.

Customer Service
How can I contact customer service?

Our support team is available daily from 10 AM to 10 PM via WhatsApp or our “Contact Us” page.